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Frequently Asked Questions

Below are some of our frequently asked questions.  If you have any other questions or concerns,
please feel free to
contact us via the web, or come and visit us at a location near you.

  1. What are your hours of operation?
  2. What if I go to your office to make a payment and you are closed?
  3. What is fastest way to post a payment to my existing policy?
What are your hours of operation?

M, T, TH, F = 9am to  4pm

W, S = 9am to 12pm

     



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What if I go to your office to make a payment and you are closed?

We will have a mail slot for after hours payments 

that will be posted the next business day. 

We accept credit & debit cards, check, money order and cash.

Make certain that payment is put in an envelope 

with your name and policy number.




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What is fastest way to post a payment to my existing policy?

Call your insurance company direct to make

your premium payment over the phone. 

Or go to their website and post your payment. 

You can also go to the "Make A Payment" tab

on our website and post a payment to a current

and in force policy.  Please note that your payment

will not be credited to your current and in

force policy until the next business day.

 

**Please Be Advised**

In the event, your policy has been cancelled for less

than 30 days and you need to make a payment,

there will be a lapse in coverage until policy

has been reinstated after payment has been posted.

Also, if you make a payment on a cancelled policy 

and it has been reinstated with a lapse, should the

payment be returned by your financial institution

for any reason, your policy will then be cancelled

back to the original effective cancellation date

and no coverage will be afforded.

 



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